Stretchable Velvet Dining Seat Covers - Light Grey

🔍 Size Verification

Please Verify Your Selected Size Before Placing The Order.

📏 Custom Sizes

For Any Custom Size, Contact Us On WhatsApp Before Ordering.

💳 Advance Payment

25% Advance Is Required For All Customised Orders.

🎨 Color Disclaimer

Colors May Slightly Vary Due To Display & Lighting Differences.

⚒️ Made-To-Order

Customised Products Are Made Specially For You And Are Not Eligible For Return Or Exchange.

⏱️ Production Time

Processing Time May Vary Based On Size & Design.

⚠️ Incorrect Size

Orders Placed With Wrong Measurements Provided By The Customer Are Not Eligible For Refund Or Replacement.

Because comfort deserves care — from our store to your home.

🕒 Order Processing

We pack and ship your orders with care and speed.

• Orders placed before 5 PM are dispatched the same day.
  
• Orders placed after 5 PM ship the next working day.
  
• We deliver nationwide across Pakistan through trusted courier partners (Postex, Call Courier & Trax).
  

💳 Prepaid Orders

• Prepaid / Bank Transfer orders are dispatched after payment verification.
  
• Once payment is confirmed, your order is instantly queued for same-day or next-day dispatch.
  
• You’ll receive a confirmation message once payment is verified.
  

🪡 Customized Orders

Some comforts are worth the wait.

• Customized & made-to-order items (special sizes, tailor-fit covers, or personalized fabrics) require 2–7 working days for production and dispatch, depending on your design and fabric availability.
  
• Our team confirms the estimated delivery timeline before production starts.
  

🚀 Delivery Timelines

• Major Cities: 1 – 3 working days
  
• Other Areas: 4 – 7 working days
  
• During sales or festive periods, deliveries may take slightly longer — we’ll always keep you updated via SMS or WhatsApp.
  

💰 Shipping Charges

• Flat Rate: PKR 200 per order nationwide
  
  
• Shipping charges are non-refundable under all circumstances.

🔁 Exchange & Return Policy

We want you to love what you ordered — but if something doesn’t feel right, we’re here to help.

✨ General Exchange Rules

• Exchange accepted within 7 days of delivery for unused and unwashed products in original packaging.
  
• Exchange available for size, color, or item replacement only.
  
• Used or washed products are non-exchangeable.
  

🪶 Velvet Products Guarantee

• All Velvet Products are exchangeable within 1 year of purchase in case of fabric defect or color bleed.
  
• Exchange not valid for used, damaged, or mishandled items.
  

🧵 Customized Orders

• If a customized product is incorrectly prepared by our team, it will be exchanged free of cost.
  
• If the error occurred due to incorrect details provided by the customer, the customer will bear both shipping and exchange charges.
  
• In cases where the customer orders the wrong size, color, or design by mistake, an exchange can still be processed — but shipping and customization charges will apply.
  

🚫 Return & Refund Conditions

• Return or refund is applicable only if we are unable to provide the ordered product or an eligible exchange.
  
• Refunds exclude shipping charges.
  
• No refund or exchange will be processed for used, washed, or damaged items.
  

📬 Return Shipping

• If the item is defective or wrong, we’ll cover the return cost.
  
• For any customer-initiated exchanges (wrong order, color, size, etc.), the customer pays one-way courier charges (PKR 200–300).
  

⏳ Exchange Processing

Once we receive and inspect the returned item, your replacement ships within 2–3 working days.

💬 Need Further Help?

Our support team is just a message away.

📱 WhatsApp: +92-300 8101036

📧 Email: Support@protectorstribe.store

Your comfort matters — from checkout to your doorstep